This Refund & Return Policy outlines the conditions under which items can be returned and refunds are issued.

1. RETURNS

We accept returns within 14 days of delivery. To be eligible for a return, items must be unworn, unwashed, and in original condition with all tags attached.

Items that do not meet these conditions will not be accepted.

2. RETURN PROCESS

To initiate a return, please contact us using the email address provided below. Once your request is approved, you will receive instructions on how to return your item.

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

3. REFUNDS

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within a reasonable timeframe.

Shipping costs are non-refundable.

4. EXCHANGES

We do not offer direct exchanges. If you wish to exchange an item, please return the original product and place a new order.

5. DAMAGED OR INCORRECT ITEMS

If you receive a defective or incorrect item, please contact us within 48 hours of delivery. We will resolve the issue as quickly as possible.

6. NON-RETURNABLE ITEMS

Certain items may not be eligible for return, including items marked as final sale or items that have been used, worn, or altered.

7. CONTACT

For any questions regarding returns or refunds, please contact us at:

ancagabrielauiux@gmail.com